Choose the right enquiry type

Email routing is simple until production delivery is approved.

Parent support

Questions about the public site, app boundary, safety guidance, or where to start.

Email parent support

Schools and workshops

Interest in future creative technology sessions for schools, clubs, families, or partners.

Register interest

Privacy or safety

Use this route for privacy questions, child-safety concerns, or content-boundary questions.

Email privacy and safety

Application help

Account, project, entitlement, download, or payment questions belong to the separate application.

Open app support

Partnerships

Early partnership, venue, or educational collaboration interest can be sent to the same mailbox for triage.

Email partnerships

Technical issue

Report broken links, accessibility problems, or public-site issues without sending private child information.

Email technical support